How can we help you use Primer?
Guides for setting up students, understanding their dashboards, and getting the most out of AI-generated lessons. Can't find what you need? Contact support.
Your Family Dashboard
A tour of the student cards, activity history, and credits on your family's home screen.
Getting StartedTouring Your Student's Dashboard
Today, Curriculum, Path, Progress, Profile, Format, and Accommodations, explained tab by tab.
StudentsAdding a New Student and Completing the Intake Interview
Every step of the intake interview that personalizes a new student's lessons from day one.
StudentsFrom Intake to First Lessons
What happens right after intake, and how to generate a student's first batch of lessons.
StudentsInside a Lesson: A Full Walkthrough
A deep dive into every screen and feature of a lesson, from accessibility settings to the Exit Ticket.
StudentsInviting a Student to Their Own Portal
Give a student their own sign-in: avatars, teacher avatar, notifications, and Add a Topic.
AccountAccount and Family Settings
Notifications, your student roster, family members, billing, and privacy controls.
StudentsPersonalizing the Lesson Player for Your Student
The settings icon inside every lesson, and how to decide what to try.
StudentsGetting the Most from Unplugged Activities & Worksheets
Why the offline step matters, and how to turn any lesson into a printable worksheet.
StudentsEmailing Your Student's Teacher
A direct line to a real answer on pacing, curriculum, or how things are going.
StudentsUnderstanding Your Student's Progress
Every progress report explained, plus how Mastery and Confidence are actually measured.
StudentsBuilding a Weekly Routine With Primer
Delivery Mode, Plan Generation, and what to do if a week gets missed.
AccountGetting Help When You're Stuck
The fastest way to get a real answer, whatever the question.
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